Customer Success Manager 客户运营成功经理

客户成功 customer success account

Your new company

Lead a team
Build standard process and establish operations for customer success

  • Minimum 3-5 years proven experience in solving high impact, complex problems within an operations or customer support environment
  • Experience in customer support for consumer technology (B2B)
  • Ability to understand, interpret, and analyze complex data sets & operational KPIs
  • Flexible and able to wear varying hats within an operations environment: consulting, strategic thinking, program management, training/coaching, and data analysis / statistics
  • Excellent communication & listening skills to optimally communicate across various levels of the business (from senior leadership to customer support agents)
  • High empathy and relationship building skills
  • Excellent written and verbal communication skills in English


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #1223138

职位摘要

职位类型:
长期
行业
技术和互联网服务
工作地点
上海
专业领域
数字科技
参考编号
1223138

咨询我们的专业顾问

请联系负责该职位的专业顾问 Joey Ding, , 地址位于 瀚纳仕 上海
上海市静安区石门一路288号, 兴业太古汇香港兴业中心一座1205-1212室

电话号码: 23229793

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