Field Service Engineer

A company specializing in medical device is looking for a Field Service Engineer.

Your new company
This is a medical device research producer with a high reputation.They provide an innovative and supportive working environment and actively encourage career development.Due to the company's growth and future expansion,they are looking for a Field Service Engineer.

Your new role
Responsible for Instrument technical performance and customer satisfaction on Service in their customers.
Provides highly visible customer support through the performance of on-site installations and necessary diagnoses, troubleshooting, service and repair of complex instruments and systems.
Performs routine and some non-routines technical repairs of all systems. This includes updates, retrofits, PMs and product enhancements.
performs facility inspections, instrument validation, customer training and IQ/OQ of the equipment.
Instructs customers in the proper operation, maintenance and troubleshooting of instruments and systems.
Is responsible for complying with all policies and procedures, including but not limited to technical checklist, reporting, safety procedures.
Responsible for routine interaction with sales counterparts with respect to customer situations, updates, and lead generations
Other duties and responsibilities as assigned by the Area Service Manager/Field Service Director
Perform other tasks as assigned

What you'll need to succeed
Degree in Electronics, Biomedical Engineering, Medical Technology or related industry.
Must possess some organizational skills, the ability to multi-task, work under pressure and exercise good judgement.
Ability to communicate effectively with customers, peers and management through oral and written presentations / reports.
Must have some basic MS Office Skills (Word, Excel and PowerPoint) including the ability to manipulate data, build presentations, create experience sharing.
General PC skills, IT knowledge and LIS, HIS basic concept
Travel is required within the assigned territory. Or BS in Electronics, Biomedical Engineering, Medical Technology or related field

What you'll get in return
Competitive compensation and steady career development
The unique work platform of close contact with industry insiders will help you to lay a solid foundation for your career Fast-paced,open working environment;
Led by experienced and well-known leaders in the industry.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.If you are interested in this position,please contact Tracy Wang via email[] or phone[0512-87807751] for more information.


Job Type
Healthcare & Medical
Life Sciences

Talk to a consultant

Talk to Tracy Wang, the specialist consultant managing this position, located in Suzhou
Room 1904-1906, Block B, Suzhou Center, SIP

Telephone: 051287807751

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